Wednesday, June 30, 2010
An email written to the NUS FASS admin desks and the dean's office which I have been strenuously advised to send only AFTER commencement, in the event of expulsion from university.
How are you guys? Still taichi-ing my appeal I see (aka doing nothing at all)? Well done. I didn't expect anything more though. As a parting shot to NUS, let me speak my mind about what I think about your capabilities after 4 years of experiencing constant imbecilic failures from this much vaunted institution.
You are a bunch of effete, incompetent people who only know how to shirk your responsibilities by pushing the blame to other people and are incapable of providing decent service to the people who pay you. No wonder you're working here, because NUS is the only place that will employ such crap.
This is coming from a person who has, along with all her coursemates, gone through an entire series of what can only be described as embarrassingly pathetic coordination and administration failures. I will not list them here for fear of turning this email into the length of a dissertation. Ask any FASS student what they think of the administrative side of NUS. The lack of internal auditing and the atmosphere of complacence amongst the staff is ensuring that the entire NUS system is turning in a cesspool of inefficient and ineffective bureaucracy. Perhaps it would help if the university actually talked to and realised the needs and problems of the students rather than hiding in a temperature-regulated room believing that their unregulated and uncontested services are the 'top 3 in Asia'.
Even more hilarious is the 'good service' awards awarded to administrative staff internally when it is eminently clear for all to see that the system can be compared to a heap of compost. From CORS, to S/U, to receiving examination results, to filing for graduation, collection of graduation gowns, every step of the way has been a massive roadblock with slow, rude and bad help from the paid staff.
I write this in the full knowledge that it could lead to my detriment, for we all know no good deed goes unpunished. Indeed, sending this email will not benefit me in the least. And yet I speak up for many in the hopes that future NUS students will not have to bear the injustice of paying steadily increasing tuition fees against the steadily declining service standards.
Cheerio,
Kathleen Tan
Omnia mutantur
12:10 AM
